What does a Patient Navigator do?

The Patient Navigator is a person who helps guide a patient through the healthcare system. This includes assistance with screening, diagnosis, treatment, and follow-up for a medical condition.

We can be available to support your care journey and make it less stressful for you and your family.

You can request that the Patient Navigator be part of your health care team at any point during and/or after your care.

Any member of your health care team or family can refer you to the Patient Navigator.

How can a Patient Navigator help me?

Assist with discharge plans
Provide culturally appropriate care for health care providers and connect to community services
Complete referrals and connect to community services
Connect with traditional healing programs and services
Enable open lines of communication between individuals and health care providers as well as translator services
Navigate patients to medical appointments
Assist with accommodations, informed discharge planning, and access to medical supplies and drug prescriptions
Ensure patients and families understand, participate, and agree with their plan of care

Who can utilize these services?

Patient Navigation and Patient Advocacy work hand-in-hand to provide Indigenous patients and clients within the Mushkegowuk region assistance. We accept on- and off-reserve members of:

Moose Cree First Nation
Fort Albany First Nation
Kashechewan First Nation
Attawapiskat First Nation
Chapleau Cree First Nation
Missanabie Cree First Nation
Taykwa Tagamou Nation

Patient Rights

It is your right as a patient/client to:

Receive safe and proper care
Give or refuse consent for any procedure
Have a medical professional clearly explain health problems and treatments to you
Participate in health care decisions
Ask questions and express concerns
Request a second or third opinion
Be assured that personal information is confidential
Request access to your health information records
Request the transfer of your health records to another medical professional

For more information about Patient Navigation, please contact our team at 705-269-6662 or moma@mushkegowuk.ca